fi77's Privacy Policy

Introduction

fi77 (hereinafter referred to as "we", "us", or "the platform") is a trusted online entertainment platform in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy describes what information we collect when you use our website fi77.cam, how we use that information, and how we keep your personal information secure.

By using our services, you agree to the terms described in this privacy policy. If you have any questions about this policy, please contact us.

1 What Information We Collect

fi77 collects various types of information from its users. This information is divided into two main categories:

1.1 Information You Provide Directly

When you register an account, use our services, or contact us, the following information is collected directly from you:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address and nationality
• National ID card or passport number (for KYC verification)
• Payment method details (bKash, Nagad, Rocket number)
• Transaction history and amounts

1.2 Automatically Collected Information

Some information is collected automatically while you use our website:

• IP address and browser type
• Device type, operating system, and screen resolution
• Pages you visit and session duration
• Referral source (where you came from to reach our site)
• Cookies and web beacon data
• Gaming activity and play history

2 How We Use Your Information

fi77 uses collected information only for lawful and relevant purposes. The main purposes for which we use your information are described below:

2.1 Account Management and Service Delivery

• Creating, verifying, and keeping your account secure
• Verifying age and identity (21+ confirmation)
• Processing deposits, withdrawals, and transactions
• Providing bonuses, promotions, and VIP benefits
• Providing customer support

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access to accounts
• Preventing fraudulent activity and money laundering
• Complying with applicable laws and regulations
• Enforcing responsible gaming policies

2.3 Service Improvement and Communication

• Improving platform performance and user experience
• Resolving technical issues and carrying out maintenance
• Sending important updates and notifications
• Providing a personalized experience based on your preferences

3 Cookie Policy

fi77 uses cookies on its website. Cookies are small text files stored on your device. They help our website function more effectively.

3.1 Types of Cookies We Use

• Essential Cookies: Essential for the core functionality of the website, such as maintaining login sessions.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Used to monitor website traffic and usage patterns.
• Security Cookies: Used to prevent fraud and unauthorized access.

4 Information Sharing and Disclosure

fi77 never sells your personal information to third parties. However, we may share certain information in the following circumstances:

4.1 Service Providers

Certain information may be shared with trusted third-party service providers for operating our services, such as payment processing (bKash, Nagad, Rocket), technical infrastructure, and security services. These providers are required to use the information only for the specified purpose.

4.2 Legal Obligations

We may be required to disclose information to comply with court orders, government directives, or applicable legal obligations. In such circumstances, we will provide only the minimum information legally required.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset sale, user information may be transferred. However, in such cases the new operator will be bound to comply with the terms of this privacy policy.

4.4 Safety Protection

Information may be disclosed as necessary to protect the rights, property, or safety of fi77, its staff, or its users.

5 Data Security Measures

fi77 takes the highest technical and administrative security measures to keep your personal information safe:

• SSL Encryption: All data transferred between your device and our servers is encrypted using SSL/TLS protocol.
• Secure Servers: All personal information is stored on secure, encrypted servers where unauthorized access is prevented.
• Access Control: Only authorized staff have access to user information, and this is strictly controlled.
• Regular Security Audits: Our systems undergo regular security audits to identify and address vulnerabilities.
• Two-Factor Verification: An additional security layer is provided to protect your account.
• Staff Training: All our staff receive regular training on data privacy and protection.

6 Data Retention Period

fi77 retains your personal information for as long as necessary. The following factors are considered when determining the retention period:

• Full information is retained for as long as your account is active.
• Even after an account is closed or deactivated, certain information may be retained to meet legal obligations.
• Financial transaction records are retained for the period required by applicable law.
• Information necessary for security and fraud prevention is kept for a defined period.
• Once the retention period expires, information is securely deleted or anonymized.

7 Your Rights

As a user of fi77, you have the following rights over your own personal information:

7.1 Right of Access

You may request a copy of the personal information we hold about you at any time. We will respond to your request in a timely manner.

7.2 Right to Rectification

If any of your information is incorrect or needs to be updated, you can contact us to request a correction.

7.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, if there are legal obligations or legitimate interests, we may not be able to delete it in full.

7.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly for direct marketing purposes.

7.5 How to Exercise Your Rights

To exercise any of the rights above, please contact our support team. After verifying your identity, we will process your request as quickly as possible.

8 Children's Privacy

fi77 is an adult entertainment platform. Our services are for individuals aged 21 and over only. We do not knowingly collect personal information from anyone under the age of 21.

If we are informed that a minor has used our services or provided information, we will immediately close that account and delete the associated information.

If parents believe their child has registered on our platform, please contact our support team.

9 International Data Transfers

fi77's servers and service providers may be located in various countries. Your information may need to be transferred outside Bangladesh for processing.

In such cases we ensure that:

• Transferred information will receive equal or higher-level protection.
• The receiving party is contractually bound to comply with our privacy standards.
• The transfer is carried out in compliance with applicable data protection laws.

10 Policy Changes

fi77 reserves the right to update or amend this privacy policy at any time. If there are any significant changes to the policy, we will:

• Publish the updated policy on our website.
• Change the "Last Updated" date at the top of the page.
• Send a notification to your registered email for important changes.

If you continue using our services after any changes, you will be considered to have agreed to the revised policy. We therefore recommend reviewing this policy regularly.

11 Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us through the following:

• Email: [email protected]
• Live Chat: 24/7 Bengali support available directly on the website

We will respond as quickly as possible after receiving your request. Your privacy is our highest priority and we will review any concerns you have seriously.